Terms and Conditions for Subscription

By subscribing, you agree to the following terms regarding your membership plan:

1. Rolling 28-Day Contract

• Each subscription operates on a rolling 28-day term.
• At the end of each 28-day term, your subscription will automatically renew for another 28 days.

2. Cancellation Policy

• To cancel your subscription, you must provide at least 28 days' notice before the end of your current 28-day term.
• Example:
  • If your term ends on June 28, you need to cancel by May 31 to avoid auto-renewal for the next term.

3. 4-Weekly Billing

• You will be billed every 4 weeks starting from the day you subscribe.
• Example:
  • If you start your subscription on April 15, your next billing date will be May 13 (4 weeks later).

4. Credits Allocation and Usage

• Credits will be added automatically to your account with each payment.
• If you don’t use all your credits in a given 4-week period, unused credits will carry over.
• You can only use credits earned during your subscription while your subscription is active.
• Example:
  • If you cancel your subscription and still have unused credits, those credits will expire once your subscription ends.

5. Unlimited Memberships

• Unlimited memberships are subject to a fair usage policy.
• Excessive or abusive usage, such as booking multiple sessions and not attending, may result in a £20 charge per missed class, at the discretion of BAYSE.

6. Booking Cancellation Policy

• Cancel at least 12 hours before the session: your credit will be refunded.
• Cancel less than 12 hours before: your credit will not be refunded.
• Cancel less than 4 hours before: your credit will not be refunded and will count as a strike.
• After 3 strikes within the same calendar quarter, a £10 late cancellation fee will automatically apply to each subsequent late cancellation until the strike count resets.
• Strike counts reset at the beginning of each calendar quarter (January 1st, April 1st, July 1st, October 1st).
• No show: your credit will not be refunded and a £20 no-show fee will apply immediately, regardless of strike count.

7. Account Management

• You can check your current membership term, billing dates, and remaining credits in the My Account section.
• Cancellation requests can also be submitted through the My Account section.

By subscribing, you acknowledge and accept these terms, including the minimum term, renewal, billing, and credit policies.